Arlington County has awarded contracts for the operation of homeless shelters for adults. These contracts start from January 2020 and are for the county's two homeless shelters. A-SPAN will continue to operate the Homeless Services Center in the Courthouse Neighborhood, and New Hope Housing will take over from Volunteers of America – Chesapeake & Carolinas (VOA-CC) to operate the Residential Program Center (RPC) on Columbia Pike. Department of Human Services Director Anita Friedman said, "We are delighted to be entering the new decade with A-SPAN and New Hope Housing as the operators of the County’s two shelters for single individuals. These shelters are a critical part of our Continuum of Care, helping some of the most vulnerable members of the community return to stable housing quickly and sustainably." According to Arlington Connection, "A-SPAN’s contract for the Homeless Services Center is for $1,456,379 in FY 2020. New Hope Housing’s contract for the Residential Program Center is for $857,661. Each contract provides the contractors with the ability to request an annual contract price adjustment based on the Consumer Price Index (CPI). The contracts are performance-based and contractors must meet specific outcomes, specifically ensuring individuals experiencing homelessness return to permanent housing as quickly as possible. Both contracts are for three years and can be reauthorized for an additional two years."